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Operational Excellence Manager

2 weeks ago

Sydney, New South Wales, Australia BDC Partners Full time
About the Position

BDC Partners is seeking an Operational Excellence Manager to join our team. In this role, you will drive growth and profitability within our franchise network by developing and implementing operational systems and processes.

You will be responsible for building constructive relationships with franchisees, providing effective communication between head office and your team, and identifying areas for improvement. Your focus will also be on observing operational activities, ensuring alignment with operations guidelines and statutory obligations, and providing practical advice and training to enhance day-to-day operational efficiency.

We are looking for someone with a proven background in franchise leadership, preferably in the fitness and health sector, who possesses a natural and credible communication style. You will forge relationships with both internal and external stakeholders and understand the value of taking people on a journey.