Senior Product Manager

2 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking a highly skilled Senior Product Manager to join our Everyday Products squad. As a key member of the team, you will be responsible for the day-to-day management of CommBank's everyday transaction account products.

Your primary focus will be on maintaining, simplifying, and enhancing our products to ensure they continue to meet compliance obligations. You will also support the Product Owner in developing and executing major initiatives to deliver against our business priorities.

Key Responsibilities
  • Develop and implement strategies for driving Net Promotor Score (NPS) outcomes and sustainable growth of everyday transaction account products
  • Monitor and proactively improve the product risk and control environment
  • Identify and manage risks across the business
  • Simplify and improve processes, supported by a deep understanding of origination and in-life experiences across the value chain
  • Lead and execute change in partnership with delivery teams and stakeholders to continuously improve our product offerings and processes
  • Understand the voice of the customer and be across the impact of macro, micro, and product landscapes
Requirements
  • Previous product management experience is essential for this senior role, preferably within financial services
  • Strong commercial acumen and strategy development skills
  • Strong communication, stakeholder, and influencing skills
  • Proven problem-solving skills coupled with confidence in making data-driven decisions
  • Advanced ability to drive outcomes and execute on a roadmap of initiatives
  • Previous risk management experience, managing issues and incidents, highly regarded
  • Risk Mindset – all CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks
About Us

At Commonwealth Bank of Australia, we offer a career for you, regardless of your background or interests. Our people bring diverse perspectives to create an inclusive, flexible workplace. We value ideas, initiatives, and energy, empowering you to make a positive impact for customers, communities, and colleagues.

We offer flexible work options, with at least half your time each month spent connecting in the office. Other arrangements like flexible start/finish times, part-time roles, and job sharing are also available. Talk to us about how we can make these work for you.

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