Compliance Quality Assurance Specialist
3 days ago
We are seeking a highly skilled Compliance Quality Control Analyst to join our team at Square. As a Compliance Quality Control Analyst, you will play a critical role in ensuring the quality and integrity of our compliance processes.
Key Responsibilities- Sample and Review Decisions: Sample a wide range of decisions arising from compliance-related alerts and review them to ensure they are in line with our policies and procedures.
- Identify Gaps and Opportunities: Recognize patterns by evaluating data to make constructive observations and highlight gaps in our procedures, develop procedures, and conduct training to support consistency.
- Provide Quality Coaching: Provide ongoing quality coaching to our compliance teams to ensure they have the necessary skills and knowledge to perform their roles effectively.
- Collaborate with Leads: Collaborate with leads to recommend enhancements to policy and procedures to improve our compliance processes.
- Respond to Escalations: Respond to QC escalations, disputes, and inquiries in a timely and professional manner.
- Native-Level Proficiency: Native-level proficiency in written and spoken Japanese.
- AML/Compliance Experience: 2+ years of experience in the AML/Compliance space in either Japan or Australia.
- Transaction Monitoring Experience: 2+ years of experience in transaction monitoring, suspicious matter reporting, KYC, and/or watchlist screening.
- Training and Feedback Experience: Experience delivering training and delivering feedback to individuals.
- Desire to Work with Global Teams: A desire to work with individuals and teams across multiple countries and time zones.
- Compliance QC/QA Experience: 1+ year of Compliance QC/QA experience.
- Financial Institution Experience: Experience working in a financial institution or related FinTech payments space.
- SQL Query Experience: Familiarity with using and writing SQL queries.
- Global Compliance Team Experience: Experience working for a global compliance team.
- Looker Experience: Knowledge of Looker and experience creating complex dashboards.
- Data Analysis Experience: Experience manipulating and presenting trends to management using large data-sets.
Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.
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