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Customer Service Representative
3 weeks ago
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.
- As a key member of our sales team, you will be responsible for delivering exceptional customer service by being knowledgeable about all products offered and working collaboratively with colleagues to provide outstanding sales support.
- You will also be responsible for meeting or exceeding sales targets, providing an excellent customer experience, and ensuring operational efficiency.
- To succeed in this role, you will need to maintain your personal and productivity goals while staying up-to-date on product knowledge and current trends.
- An essential part of your job will be connecting with every customer by asking open-ended questions to understand their needs and preferences.
- You will also have the opportunity to develop and share your expertise on products and trends to meet customers' needs.
- Maintaining awareness of all product knowledge and staying informed about current or upcoming products and trends is crucial in this role.
- You will contribute to a positive and inclusive work environment by embracing our company values.
- 0-3 years of retail experience.
- You must be confident and comfortable engaging with customers to deliver an elevated experience.
- A motivated individual who achieves great results due to enthusiasm from interacting with customers and athletic products is ideal.
- You will need to initiate completion of tasks or activities without supervision.
- Flexible availability, including nights, weekends, and holidays, is necessary.
