Emergency Response Coordinator

4 days ago


Perth, Western Australia beBeeDispatch Full time $49,000 - $73,500
Emergency Response Coordinator

A leading provider of roadside assistance services is seeking a skilled Emergency Response Coordinator.

Key Responsibilities:

  • Process and manage emergency calls and incidents from customers
  • Operate dispatch software to assign jobs to drivers
  • Manage driver performance and fleet utilization
  • Provide exceptional customer service via phone and in-person interactions
  • Stay up-to-date with industry trends and developments to maintain high-quality services

Requirements:

  • Proven experience in emergency response, transportation, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work efficiently under pressure and prioritize tasks effectively
  • High degree of accuracy and attention to detail when managing data and documentation
  • Proficiency in computer software and technology systems


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