Delightful Customer Service Assistant

2 weeks ago


Sydney, New South Wales, Australia Drakes Supermarkets Full time

Delivering Exceptional Customer Experience

The ideal candidate will have a proven track record of providing exceptional customer service in a fast-paced retail environment. They will be responsible for leading a team of customer service representatives, ensuring that every customer interaction is positive and memorable.

Key Responsibilities:

  • Leading a team of customer service representatives
  • Providing exceptional customer service through various channels
  • Ensuring compliance with company policies and procedures
  • Collaborating with other departments to achieve business objectives
  • Identifying opportunities for process improvements and implementing changes

Requirements:

  • Proven track record of providing exceptional customer service
  • Leadership and team management experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills


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