Mortgage Origination Manager

3 days ago


Bendigo, Victoria, Australia NAB Full time
Job Summary

This Home Loan Business Banker role is designed to drive business growth and customer satisfaction by leveraging partnerships between Business Bankers and our team.

Key Performance Indicators
  • Grow the consumer lending book by identifying and meeting customers' needs, ensuring maximum retention and satisfaction.
  • Determine customers' goals and aspirations through quality conversations, unlocking their potential at every interaction.
  • Unlock new home lending opportunities by leveraging existing portfolios, working with aligned Bankers to generate referrals and execute targeted marketing strategies.
  • Ensure the highest level of customer satisfaction and service by accurately and timely processing all lending applications.
Requirements
  1. Drive and tenacity, with a passion for financial analysis and lending.
  2. Demonstrated experience and success in lending, coupled with system knowledge – Siebel, OBP, and EBL.
  3. Passion for relationship management and building long-lasting connections with customers.
  4. Ability to work collaboratively with cross-functional teams to drive business growth and customer satisfaction.

We are committed to fostering an inclusive environment where all colleagues feel valued and respected for being their authentic selves. In partnership with our Employee Resource Groups (ERGs), we continue to promote diversity and equity within the workplace.



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