Clinical Operations Manager

3 days ago


Perth, Western Australia beBeeCare Full time $90,000 - $120,000

At a leading health and care organization, we are redefining the delivery of better patient outcomes in local communities.

Our team prioritizes personalized best-practice clinical service triaging, prioritization, and referral reviews across various programs to match the right resource with the right need at the right time.

As a key member of our team, you will oversee a high-performing clinical scheduling unit, combining your clinical expertise with day-to-day operational leadership. You will manage referral flows from hospitals, aged care, and internal partners, translating them into clinically guided service accounts.

Key responsibilities include:

  • Managing referral flows and translating them into clinically guided service accounts
  • Supporting and coaching your team to ensure smooth day-to-day operations
  • Responding to clinical queries and escalating issues as needed
  • Ensuring workload allocations are optimized and efficient

Requirements:

  • Tertiary qualifications in Allied Health or Nursing with current registration
  • Proven experience in a leadership capacity (e.g., NUM, Shift Leader)
  • Strong operational mindset with a proactive approach
  • Scheduling and rostering experience (highly desirable)
  • Proficiency in Microsoft 365 and familiarity with Salesforce or other CRMs

Success looks like:

  • Confidently translating clinical referrals into efficient, quality care outcomes
  • Uplifting your team's capability in scheduling, triage, and clinical interpretation
  • Contributing to workforce planning and system improvements


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