Support Specialist for Military Veterans

1 week ago

Melbourne, Victoria, Australia beBeeVeteran Full time $98,700 - $126,997
Key Responsibilities of Veteran Housing and Support Officer

Military veterans and their families require a supportive environment to thrive. Our team is committed to providing housing services and other forms of support.

  • Act as the primary point of contact for veterans and their families seeking housing services or other forms of assistance.
  • Assess needs, make referrals to relevant services, and monitor the effectiveness of implemented supports.
  • Manage intake, assessment, and coordination of support for veterans and their families.
  • Establish and maintain effective relationships with veterans, service providers, external organizations, and internal teams.
  • Oversee the housing waitlist and determine eligibility for housing and services.
  • Coordinate and deliver prevention and early intervention programs.
  • Ensure accurate records are maintained in the CRM system.
About You

To be successful in this role, you will possess kind and customer-focused qualities, thrive in a dynamic environment, and demonstrate the ability to communicate effectively and deal with challenging situations.

  • Qualifications or experience in the community/social housing sector are essential.
  • Demonstrated ability to communicate effectively and handle difficult behaviors is required.
  • Excellent problem-solving and troubleshooting skills are necessary.
  • A strong understanding of relevant legislation and regulations is crucial.
  • Ability to manage a demanding workload and collaborate effectively is vital.
  • A current Victorian Driver's Licence is mandatory.
  • Willingness to undergo a National Police Check and Working with Children Check (Vic) is required.

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