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Vehicle Claims Expert

2 weeks ago

Brisbane, Queensland, Australia Rheinmetall AG Full time

Rheinmetall Defence Australia Pty Ltd seeks a skilled Claims Engineer to join their team in Brisbane.

The successful candidate will report directly to the Senior Manager Quality Operations and contribute to the Quality Assurance and Control of the Boxer vehicle. This is an exciting opportunity to work with a dedicated team of experienced professionals in Quality Planning and Inspection.

About the Role

The Claims Engineer will be responsible for providing expert level support, professional capability, and issue resolution management to the business on complex and critical product/process issues. The role involves analysing warranty data and issue statuses, processing customer complaints, regulating claims recourse, creating corrective actions, leading supply warranty related tasks, and more.

This position requires a strong background in mechanical or electrical engineering, quality control/quality assurance experience, internal and external audit skills, and proficiency in reading standards and customer specifications. Additionally, the ideal candidate will have lean manufacturing experience, including root cause analysis techniques like 8D, and eligibility to obtain an Australian Government Security Clearance.

What We Offer You

  • A flexible working arrangement with long weekends every second week;
  • An attractive remuneration package with salary sacrificing and novated leases;
  • Access to exclusive employee discounts with over 500 retailers to support cost of living;
  • Market leading parental leave and loyalty leave accrual for every year of service;
  • A comprehensive Employee Assistance Program to support your overall health and wellbeing;
  • Genuine career development and progression opportunities;
  • Generous internal incentive and referral program;