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Porter | The Star Brisbane
4 weeks ago
We are seeking a dedicated and customer-focused Porter to join our team at The Star Brisbane. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring their stay with us is memorable.
Key Responsibilities- Transport and store luggage as required by guests
- Ensure efficient and courteous handling of all guest arrivals and departures
- Handle guest enquiries and requests professionally
- Ensure current familiarity with hotel facilities, including guest rooms, restaurants, bars, and convention centre
- Park and collect guest vehicles promptly and without damage
We are looking for someone with a genuine passion for delivering exceptional customer service. Prior experience in a similar role is essential, as is a valid driver's license. You will also need to possess exceptional presentation and communication skills, as well as a strong knowledge of the Brisbane area.
What We Offer- Complimentary buffet meal on every shift
- Uniform laundered and ready for you daily on property
- Discounted parking available in the city
- Up to 30% discounts across award-winning restaurants and accommodation
- An organisation that values diversity, teamwork, and being your best self
The Star Entertainment Group is a leading hospitality and entertainment company, with a commitment to creating exceptional experiences for our guests. We are proud to be a part of the Queen's Wharf Brisbane development, which will deliver a range of luxury hotels, dining, and entertainment options to the city.