
Logistics Operations Coordinator
1 week ago
Our logistics team is looking for a highly skilled and organized individual to join our Ground & Rail division. As a Transport Key Account Coordinator, you will play a crucial role in ensuring the smooth coordination of store deliveries, customer queries, reverse logistics, and KPI reporting across metro and regional transport movements.
Job DescriptionAs a key member of our team, your primary responsibilities will include:
- Coordinate daily deliveries and subcontractor scheduling for dedicated customers
- Manage delivery milestones and event tracking to ensure carton- and PO-level visibility
- Act as the day-to-day contact for store operations and customer supply chain teams
- Liaise with warehouses and cross-dock teams to support reverse logistics
- Monitor and maintain system data accuracy, supporting DIFOT and emissions reporting
- Investigate service issues and contribute to performance improvement plans
- Validate invoicing accuracy and support billing coordination with internal finance teams
- Support customer business reviews and future-state planning as contracts grow.
We are seeking an exceptional candidate who possesses:
- Certificate or vocational qualification in logistics, or equivalent experience
- Solid experience in domestic transport coordination
- Experience working with subcontracted or third-party transport providers
- Proficiency in Transport Management Systems and Excel; QlikSense or Power BI (desirable)
- Understanding of Chain of Responsibility (CoR) and delivery performance metrics
- Strong stakeholder engagement skills across drivers, stores, and internal teams
- A willingness to work flexibly, including early starts, to support customer and operational requirements.
In addition to a challenging and rewarding work environment and competitive compensation, we offer a range of employee benefits designed to support your wellbeing and help you thrive at work and in life.
- Personal wellbeing: prioritise your health and wellbeing through CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
- Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
- Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, CMA CGM Learning Academy, early career pathways and more.
- Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
At our organisation, diversity is critical to our business success. We believe that only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Our organisation is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.
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