Leadership Opportunities in Dental Practice Management

4 days ago

Melbourne, Victoria, Australia Pacific Smiles Group Full time

About Pacific Smiles Group



Pacific Smiles is a rapidly growing, ASX listed professional company with a network of dental centres across Australia.



We have over 1800 staff who work collaboratively together with passion, positivity and a desire to be the best. Our people are recognised and rewarded for their contributions, and there is a strong emphasis on career and professional development.



Centre Leader Position

This is a key leadership role within our centre network team. Reporting to the Northern Victoria Regional Business Leader and working with a supportive and experienced leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success.




  • This is a full-time permanent position with a competitive salary package including attractive salary, bonuses and access to corporate fitness program.
  • The position provides full-time stability with work-life balance and opportunities for growth and development.
  • You will manage one of our industry leading dental centres and contribute to a dynamic practice handling a full spectrum of dental treatments.


In this position, you will be responsible for supporting our wonderful team of Dentists and Dental Assistants and ensuring daily operations are delivered efficiently and effectively. This includes hands on daily support and leadership of your team of Dental Assistants and Receptionists to provide a range of dental services to our patients.



Your Key Responsibilities


  • Financial Management: You will be responsible for budgeting, invoicing, and expense monitoring of the clinic as well as growth opportunities.
  • Patient Experience: You will ensure the highest standard of patient care, satisfaction, and safety.
  • Clinical Compliance: You will guarantee adherence to applicable medical regulations, privacy legislation, and practice policies.
  • Team Leadership: You will recruit, train and manage a team of Dental Assistants, supporting their learning and development opportunities.
  • Managing and maintaining stakeholder relationships including patients, Dentists, Health Funds and local suppliers etc.
  • Setting and meeting key performance indicators within agreed budgets for the centre.
  • Roster management including labour ratios and budgets.


Your Skills and Attributes



You are a dedicated and true management professional who wants to utilise your capabilities to add value to our business and build a career with us.




  • Dental or medical knowledge/experience is highly regarded, but experience outside the industry will be considered such as retail or hospitality.
  • Leadership skills including the ability to motivate others and build relationships quickly.
  • Demonstrated experience in effective people management including coaching, mentoring, performance management and recruitment.
  • Solid business and commercial acumen with experience in working to set targets, KPI's and rostering.
  • Ability to lead a longstanding resilient team.
  • Prepared to lead a high performing hub.


Average Salary $85,000 - $120,000 per year



Our benefits include in-house learning and development programs to continually grow your skills, on the job mentoring and coaching, reward and recognition programs, attractive salary with bonuses and access to corporate fitness program. We offer rapid company growth ensuring job security and continual professional success.



Location: Melbourne (Collins Street)



Pacific Smiles is an equal opportunity employer and welcomes applications from diverse candidates.



Please note that for the purposes of advertising this role is called Centre Leader with the official title being Centre Leader.

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