Technical Support Specialist

5 days ago


Adelaide, South Australia City of Adelaide Full time

About the City of Adelaide

The City of Adelaide is a vibrant and diverse community located in the heart of Kaurna Country. Our city celebrates its cultural heritage, unique natural surroundings, and adapts to the changing needs of the community.

We strive to create a liveable city where future generations can continue to live authentic and meaningful lives. The Information Management Program delivers integrated technology solutions that improve access to information, streamline processes, and encourage collaboration across the organisation.

This role plays a vital part in providing exceptional customer support for IT and telecommunications systems, investigating and resolving technical issues, configuring systems, and ensuring IT services run smoothly.

As a key member of our team, you will be responsible for managing and maintaining assigned information management infrastructure, ensuring operational availability, security, and performance in line with industry best practices and ITIL methodologies.

Your expertise will contribute to maintaining high standards in system security configurations, documentation development, and quality management processes.



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