Cloud Computing Expert

6 days ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $100,000 - $120,000
Job Description

As a key member of our team, you will play a critical role in the delivery of managed services and technical support for Cloud and Datacentre technologies.

Working closely with customers, internal stakeholders, and vendors, you will provide expert technical support and assistance with incident and change management.

You will be accountable for delivering exceptional service to multiple enterprise customers across key technologies, including VMWare, Microsoft, Cisco, and Public Cloud.

A strong vendor management focus is essential in this role, requiring close collaboration with various vendors to drive the right outcomes for our customers.

Additionally, you will assist users with access and security management, own the administration and management of user access domains and groups, and identify and remediate vulnerabilities within defined SLAs across multiple platforms and vendors.

Strong stakeholder communication and vendor management skills are crucial for success in this role.

Required Skills & Qualifications
  • Experience with VMWare, Microsoft, and Cisco computing platforms will be highly considered.
  • Certifications from major vendors for systems like VMWare, Microsoft, and Cisco will be well regarded.
  • Strong problem-solving skills and a proactive approach.
  • Excellent communication and interpersonal abilities.
  • A willingness to learn and contribute to a team environment.
  • Ability to follow processes and guidelines.
Benefits

We offer a range of benefits, including:

  • Accessible employer with wheelchair access.
  • Inclusive paid parental leave, up to 16 weeks for the primary caregiver.
  • All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal'.
  • 25% monthly service discount and $80 monthly bill rebate plus additional benefits to over 400 retailers Australia-wide.
  • Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.
Others

We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural, and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

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