Advanced HVAC Systems Technician

1 week ago

Perth, Western Australia beBeeTechnical Full time $100,000 - $120,000
Chiller Technical Support Specialist

This role involves providing exceptional technical support as part of a team of professional service technicians.

The successful candidate will be responsible for carrying out operational, maintenance and repair works on commercial chillers and HVAC equipment across Perth and the surrounding areas.

The ideal candidate will have experience/exposure to commercial HVAC chillers, a trade qualification in refrigeration and air conditioning, and valid driver's license.

They will also have a construction induction card (white card), current ARC license, and experience in A/C maintenance and installations of all types.

Key Responsibilities
  • Serve as technical expert and first local point of contact for chiller product.
  • Provide guidance to customers and internal teams on product features and applications.
  • Collaborate with sales team to identify customer needs and offer tailored product solutions.
  • Conduct product demonstrations, presentations and training sessions for clients, stakeholders, and internal teams.
  • Stay updated on industry trends, market developments and competitor offerings related to chiller product.
  • Assist in the development of equipment condition reports, technical documentation, and product manuals.
  • Remain up to date on the latest service bulletins and speak up and raise awareness to the rest of the team.
  • Support product development initiatives by gathering feedback and insights from the field and customers.
  • Oversee a team of technical specialists responsible for chiller product installation, service and maintenance.
  • Provide technical guidance and support to the team, ensuring adherence to OEM specification, quality and safety standards.
  • Coordinate with engineering and design teams to resolve complex technical issues related to chiller product.
  • Develop and implement training programs to enhance the team technical skills and product knowledge.
About Us

We are a world leader in HVAC equipment & systems, services & solutions.

We control the comfort of the air for people in homes and many of the world's largest and most famous commercial, industrial and institutional buildings.

We're applying our expertise in environmental technology and energy conservation to make a difference in energy efficiency around the globe.

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