Support Team Supervisor

3 days ago

Parramatta Park, Queensland, Australia beBeeTeamLeader Full time $100,000 - $133,928

Job Overview

We are seeking a highly skilled Service Desk Team Leader to manage and mentor a tight-knit team, delivering exceptional customer experiences and meeting performance metrics.

The Role Responsibilities

  • Lead and develop a high-performing Service Desk team with a focus on quality service delivery.
  • Manage ticket flow, service level agreements, and service quality to ensure seamless customer support.
  • Act as the escalation point for both clients and team members, providing timely resolution and assistance.
  • Run regular one-on-one meetings, daily standups, and team meetings to promote open communication and collaboration.
  • Maintain and streamline support documentation and procedures to enhance efficiency and effectiveness.
  • Track and report daily performance metrics to inform strategic decision-making and drive continuous improvement.
  • Be prepared to roll up your sleeves and provide technical support when needed, demonstrating a willingness to adapt and evolve in a fast-paced environment.

About Our Organization

Our company is a leading provider of managed services, recognized for our expertise and commitment to delivering exceptional results. We value innovation, teamwork, and customer satisfaction, and we're excited to find a talented individual to join our team.

  • Shift Supervisor

    2 days ago

    Parramatta Park, Queensland, Australia Soul Origin Parramatta Full time $35,000 - $40,000 per year

    About Soul OriginSoul Origin is an award winning, fast-growing, retail food franchise brand. Our vision is to be recognised as the most premium and efficient quick service restaurant (QSR) brand in Australia, serving freshly prepared food and highest quality coffee.Your New PositionReporting to the Franchisee, and managing a small customer service, barista...

  • Site Supervisor

    1 week ago

    Parramatta Park, Queensland, Australia Core Talent Pty Ltd Full time

    We're seeking an experienced Site Supervisor to join a leading volume home builder working across the Parramatta and Greater Western Sydney area. With a consistent pipeline of new homes and a reputation for quality, this builder is focused on delivering exceptional results and building strong client relationships.You'll be managing 15-20 sites at once,...

  • Restaurant Supervisor Parramatta Westfield

    4 weeks ago

    Parramatta Park, Queensland, Australia Mad Mex Full time

    Mad Mex Parramatta, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Restaurant Supervisor Parramatta Westfield role at Mad MexMad Mex Parramatta, New South Wales, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Restaurant Supervisor Parramatta Westfield role at Mad MexGet AI-powered advice on...

  • Restaurant Supervisor Parramatta

    6 days ago

    Parramatta Park, Queensland, Australia Mad Mex Full time

    Mad Mex Parramatta, New South Wales, AustraliaOverviewJoin to apply for the Restaurant Supervisor Parramatta role at Mad MexAbout UsAt Mad Mex, we're mad for it Mad about bold, vibrant flavours that pack a punch, we're on a mission to bring Australia the freshest Baja-style burritos, crafted with care and bursting with authentic Mexican ingredients. With...

  • Concession Supervisor

    2 days ago

    Parramatta Park, Queensland, Australia Forever New Full time $104,000 - $130,878 per year

    Calling fashion focused Concession SupervisorsWe are excited to welcome a Concession Supervisor to our global fashion family Joining Australia's fastest growing fashion clothing and accessories brand, you will provide excellent customers service and be passionate about driving sales whilst maintaining a vibrant store environment.What will excite...

  • Retail Team Leader

    6 days ago

    Parramatta Park, Queensland, Australia beBeeManagement Full time $90,000 - $120,000

    Key Job ResponsibilitiesThe successful candidate will be responsible for supporting the Store Manager to drive sales and maintain a positive work environment. They will lead by example, delivering exceptional customer service and motivating the team to achieve results.Training and DevelopmentResponsibilities include training and developing staff in key areas...

  • Cafe supervisor/Barista

    2 days ago

    Parramatta Park, Queensland, Australia Gale street espresso Full time $32,400 - $37,400 per year

    Latte on the rocks cafe in Parramatta is looking for an experience cafe supervisor to join our teamKey responsibilities:Overseeing front of house staff and daily cafe operationsexcellent customer service and communication skillsCreating and implementing strategies for customer satisfaction and profitabilityPlanning specials of the day with kitchen staff and...

  • Restaurant Supervisor Parramatta Westfield

    1 week ago

    Parramatta Park, Queensland, Australia Mad Mex Full time

    Mad Mex Parramatta, New South Wales, Australia Overview Join to apply for the Restaurant Supervisor Parramatta Westfield role at Mad Mex. About Mad Mex At Mad Mex, we're mad for it Mad about bold, vibrant flavours that pack a punch, we're on a mission to bring Australia the freshest Baja-style burritos, crafted with care and bursting with...

  • Disability Support Worker

    1 day ago

    Parramatta Park, Queensland, Australia Collaborative Support Network Full time $33,880 - $40,000 per year

    MALE SUPPORT WORKERS WANTED – URGENTLY HIRING IN PARRAMATTA Immediate Start | Competitive Pay | Flexible ShiftsAre you passionate about making a real difference in people's lives?We're urgently seeking dedicated and reliable Male Support Workers to join our growing team in Parramatta.Why Join Us? Competitive hourly rates Flexible hours – work when it...

  • Supervisor

    2 days ago

    Collingwood Park, Queensland, Australia Sense Of Self (SOS) Full time $60,000 - $80,000 per year

    Sense Of Self (SOS)Join the Supervisor team at Collingwood bathhouse and massage studio, Sense Of Self (SOS). Seeking exceptional, detailed and organised hospitality individuals who have experience in exceptional customer service and people leadership.Be a part of a deeply committed and dynamic team who strive for successOngoing training & professional...