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Regional Payment Operations Project Manager

2 weeks ago

Sydney CBD, New South Wales, Australia beBeePayment Full time $120,000 - $140,000
Job Opportunity

An exciting career advancement has arisen for a Payment Operations Specialist to join a leading global banking institution in Sydney, where your expertise will be instrumental in supporting and driving regional payment operations projects.

Key Responsibilities:
  • Lead and support a variety of payment operations projects across the region, ensuring all local requirements are identified and addressed effectively.
  • Roll out new payment solutions by coordinating with internal stakeholders and external partners to guarantee smooth implementation and integration into existing systems.
  • Act as the primary local contact for all payment operations issues and inquiries, providing timely guidance and resolution to ensure uninterrupted service.
  • Manage User Acceptance Testing (UAT) activities by validating solutions, tracking defects, and ensuring any issues are resolved promptly before go-live.
  • Oversee operational defect tracking processes, escalating concerns as necessary to maintain high standards of operational integrity.
  • Support management reporting by gathering relevant data, preparing insightful reports, and escalating operational risks or issues as they arise.
  • Analyse current payment operation process flows to identify areas for efficiency gains and recommend practical improvements.
  • Provide post-implementation support as a subject matter expert (SME), offering guidance and troubleshooting assistance for regional payment operations teams.
  • Drive operational readiness activities such as developing training materials, updating documentation, and supporting go-live events to ensure successful project adoption.