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Customer Service Representative

2 months ago


Logan Village, Queensland, Australia 7-Eleven Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Deliver outstanding customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with purchases and provide product information and recommendations.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and mobile payments.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Free coffee and Slurpee, as well as discounts on 7-Eleven products.
  • Ongoing training and development opportunities to help you grow in your career.
  • A safe and inclusive work environment that values diversity and promotes a positive work-life balance.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.