Service Technician

4 weeks ago


Melbourne, Victoria, Australia Ocado Logistics Full time

Ocado Logistics is a leading provider of innovative logistics solutions, operating a state-of-the-art Customer Fulfilment Centre in Truganina, Victoria, Australia.

About the Role:

We are seeking a skilled Service Technician to join our team, supporting the operation of our automated Customer Fulfilment Centre.

The successful candidate will be responsible for providing 1st response to engineering fault conditions, carrying out planned maintenance activities, and working closely with manufacturers and suppliers to improve process efficiency and machine reliability.

Key Responsibilities:

  • Carry out planned maintenance across the site, ensuring accuracy, timeliness, and safety.
  • Update records of work activities, tasks carried out, and parts used.
  • Work closely with internal departments and external partners to improve process efficiency and machine reliability.
  • Respond to and diagnose equipment breakdowns, resolving issues and action repairs.
  • Analyse data to find solutions to improve MHE performance, providing reports where necessary.
  • Complete quality inspections to ensure work is completed to a safe standard.

About You:

  • Some technical ability and understanding relating to automation hardware and software would be preferred, but training can be given.
  • A formal engineering or trade-related qualification would be advantageous.
  • Demonstrable analytical skills with sound problem-solving ability.
  • Good communication and interpersonal skills, able to impart knowledge effectively to others.
  • Good organisation skills, able to prioritise.

What's In It for You:

  • Subsidised Private healthcare.
  • Access to salary sacrifice schemes.
  • A range of amazing benefits, including Free Shares and Life Assurance.
  • Access to Discounts+.
  • 12 weeks paid primary parental leave and 6 weeks paid partner parental leave (once relevant service requirements complete).
  • Access to our Employee Assistance Programme.

Ocado Logistics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.


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