
New Home Customer Service Coordinator
1 day ago
We are seeking a Customer Experience Coordinator to join our team. This role will be responsible for providing exceptional customer service to clients throughout their new home building journey.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for managing multiple clients, ensuring that plans and contract documents are accurate and available for client presentation meetings.
Manage multiple clients from Deposit through to Site Start
Ensure all information is collated for other departments so that they can complete their works accurately
Help to ensure that administrative tasks meet each critical deadline
To be successful in this role, you will need:
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Strong organizational and time management skills
Proficiency in Microsoft Office Suite
We offer a range of benefits to our employees, including:
Discount on building a home with any of our building brands (after qualifying period)
Income protection insurance– 100% funded by us. Covers up to 2 years at 75% of base salary in case of illness or injury
Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
Employee discounts on gym memberships, motor vehicles, home appliances, energy, health insurance and more
AIA Vitality health and wellbeing program
Diversity and inclusion initiatives
Our company is committed to building better futures for Australians. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do.
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