Highly Motivated IT Support Professional Wanted
5 days ago
Are you looking for a career in IT support? We are seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing frontline IT support to internal and external stakeholders by diagnosing and resolving technical issues.
You will work efficiently to manage and resolve technical issues, working closely with our team to ensure that all issues are resolved promptly and effectively.
This is a full-time, junior-level position based in Sydney. The ideal candidate will have 1 to 3 years of work experience in IT support.
Required Skills and Qualifications- Proficiency in troubleshooting a wide range of technical issues to ensure uninterrupted IT operations.
- Experience with Active Directory for managing and maintaining user accounts and permissions.
- Strong understanding of Windows Server environments for managing network resources.
- Skilled in Office 365 Administration to configure, manage, and support Office 365 services.
- Capability in network configuration to set up, manage, and troubleshoot networking devices.
- Experience with remote desktop support to assist users with IT-related queries and issues.
- Familiarity with the ITIL Framework for effective IT service management and delivery processes.
- Comprehensive knowledge of ticketing systems such as ServiceNow for handling and resolving service requests.
As an IT Support Specialist, you will receive comprehensive training and development opportunities to enhance your skills and knowledge. You will also have access to the latest technology and tools to perform your job duties.
OthersApplicants should possess excellent communication and problem-solving skills. A degree in Computer Science or related field is preferred but not required.
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