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Senior Program Manager
3 weeks ago
Senior Operations Lead
About the Role:The Senior Operations Lead will oversee the successful operations management of a First Nations Reach program.
Key Responsibilities:- Provides strategic leadership to delivery teams including cross-functional and external resources.
- Engages with and manages multiple stakeholder relationships with senior leaders, vendors, third-party suppliers, and community groups.
- Has a deep understanding of Indigenous culture.
- Leads the design and/or delivery of prioritized Indigenous culture, inclusion, and people experience interactions and initiatives in the programs.
- Builds business relationships with stakeholders to provide direction on the program, aligning working groups and activities to enhance the ability to achieve cultural aspirations and enhance people's and customers' experiences.
- Is an effective team member through a focus on operational management, risk acuity, and development of capabilities, competencies, and skills.
- Understands their role and team's operational risk and controls profile, responsibilities, and applies non-financial risk management practices through effective oversight, governance, and controls to identify and mitigate non-financial risk.
- Can effectively communicate to a wide variety of stakeholders in written and verbal formats.