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Injury Management Coordinator

2 months ago


Mascot, Australia dnata catering Full time
About the Role

We are seeking a dedicated and motivated Injury Management Administrator to join our national team based in Sydney on a full-time permanent basis.

This role exists to ensure legal compliance and completeness of employee records relating to rehabilitation and timely return to work of injured, ill or long term absent employees.

Main Responsibilities
  • Triage and Support: Support triaging those injuries or illnesses in conjunction with the injured employee, Supervisor or Manager to ensure quick and appropriate medical treatment is made available.
  • Return to Work Planning: Liaise with site Management as soon as possible following injury or illness to a staff member and to develop a return-to-work plan that identifies suitable duties based on the work capacity of the injured party.
  • Progress Monitoring: Maintain contact with site management and/or injured employees, where appropriate, to monitor the progress of their recovery and return to work.
  • Database Management: Maintain the SOLV Injury database with information related to all claims.
  • Medical Support: Where possible, attend the initial doctors consultations with the injured person at the local clinic.
  • Administrative Support: Provide administrative support to the local People & Culture team for long term absent employees, following the companies Fit For Work process.
  • Operational Support: Provide operational administrative support to the local People & Culture team when required.
Requirements
  • Rehabilitation and Return to Work Training: Rehabilitation and Return to Work training/qualification or similar would be highly regarded.
  • Workers Compensation Experience: Workers Compensation / Injury Management Coordinator training, Cert IV Personal Injury Management would be an advantage but not required.
  • Multi-Site Experience: Demonstrated capability working in a similar position within a multi-site organisation.
  • State/Territory Knowledge: Understanding of applicable State / Territory Workers compensation schemes (case management experience will be highly regarded).
  • Time Management: Strong time management skills
  • Computer Skills: Intermediate computer skills
  • Communication Skills: Excellent communication skills both written and verbal.
  • Relationship Building: Able to build effective and influential relationships with internal and external stakeholders as well as an awareness of multi-cultural and diverse workplaces.
  • Driver License: Current full driver license would be an advantage.
About Us

We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.