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Salesforce Ecosystem Specialist

2 weeks ago

Byron Bay, Australia Strikeforce Full time

We are seeking a highly skilled Salesforce Ecosystem Specialist to join our team at Strikeforce. As a seasoned expert, you will be responsible for the administration and support of both Salesforce Marketing Cloud and Salesforce Service Cloud.

The Opportunity

This role is critical in optimising marketing campaigns and customer service processes, supporting our mission to make travel dreams come true. You will collaborate closely with our Marketing team, Technology team and external partners to deliver effective and innovative solutions in a dynamic and supportive work environment.

  • Develop and implement a robust Salesforce infrastructure integrating Marketing Cloud and Service Cloud to enhance system efficiency and effectiveness.
  • Proactively manage, troubleshoot, and optimize our mature Salesforce setup and its integrations to ensure stability and reliability.
  • Employ advanced data management practices to maintain data accuracy and security, ensuring compliance with regulatory standards.

In this role, you will have the opportunity to work on complex projects, develop your skills, and contribute to the growth and success of our company.