Technical Consultant

4 days ago


Brisbane, Queensland, Australia THOMAX Full time

About Us:

Thomax is a leading developer of cloud software for logistics clients both within Australia and internationally, with our technology powering millions of parcel movements annually across a wide range of sectors and businesses.

We are rapidly growing local success story, seeking to fill multiple important roles as soon as possible.

Job Description:
  • Analyse and understand customer needs, formulate solutions, and document them as user stories, use cases, and functional specifications for the delivery team.
  • Perform scope verification and Internal Acceptance Testing before involving the customer in the testing process.
  • Coordinate with customer testing teams to ensure the successful delivery of scoped projects and validate and approve internal test cases.
  • Manage scope changes by engaging with internal and customer stakeholders before incorporating them into the original scope.
Responsibilities:
  • Collaborate with subject matter experts (internally and externally) to comprehend, propose, educate, and facilitate the implementation of new business processes and systems.
  • Define customer acceptance criteria for projects and work-streams.
  • Prepare detailed Requirement Specification documentation, including user stories, PowerPoint presentations, and other materials, for both internal and external stakeholders.


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