Customer Service Team Member
4 weeks ago
As a Customer Service Team Member at Woolworths, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will work in a fast-paced retail environment, handling customer queries, resolving issues, and providing product information. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work effectively in a team environment, supporting colleagues and contributing to a positive store culture.
- Maintain a high level of product knowledge, providing customers with accurate information and recommendations.
- Handle cash and operate a point-of-sale system, accurately processing transactions and managing cash handling responsibilities.
What We Offer:
- A competitive hourly rate and opportunities for career advancement.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
- Ongoing training and development opportunities, to help you grow and succeed in your role.
Requirements:
- Previous customer service experience, preferably in a retail environment.
- Strong communication and problem-solving skills, with the ability to work effectively in a team.
- Ability to work a variety of shifts, including weekends and public holidays.
Why Work with Us:
- We are a dynamic and inclusive company, committed to providing a positive and supportive work environment.
- We offer a range of benefits and opportunities for career advancement, to help you grow and succeed in your role.
- We are passionate about delivering exceptional customer service, and we are looking for like-minded individuals to join our team.
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