Process Improvement Manager

5 days ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

Unlock your potential as a Process Improvement Manager with Fuse Recruitment. In this dynamic role, you will be responsible for driving operational excellence within the Recoveries & Settlements Team of our esteemed client.

About the Opportunity

Our client is a multi-award-winning insurance company in Australia, renowned for their commitment to work-life balance and employee happiness. As a key member of their team, you will play a pivotal role in streamlining claims procedures, reducing costs, and enhancing customer satisfaction.

About the Role
  • Analyse existing claims processes to identify areas for improvement and develop targeted solutions.
  • Develop and implement process optimisation strategies, leveraging technology to enhance efficiency and accuracy.
  • Collaborate with stakeholders to foster effective relationships and ensure smooth implementation of optimisation initiatives.

As a seasoned professional in motor claims or process optimisation, you will bring a wealth of knowledge and expertise to this role. Your exceptional analytical, problem-solving, and decision-making skills will enable you to drive tangible results and make a lasting impact on our client's operations.

What You'll Need
  • 3-5 years' experience in motor claims or process optimisation (preferably within the personal insurance context).
  • Excellent communication and interpersonal skills, with the ability to engage effectively with various stakeholders.
  • Demonstrated ability to influence and develop others, fostering a culture of continuous learning and collaboration.
The Perks
  • A competitive salary of $110,000 - $140,000 per annum.
  • Paid training and professional development opportunities.
  • A comprehensive benefits package, including insurance discounts and employee rewards.

We are passionate about connecting talented professionals like you with exciting career opportunities. If you are a motivated and experienced process improvement specialist looking to take your career to the next level, please don't hesitate to get in touch.



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