
Workers Compensation Case Management Professional
2 weeks ago
This is a challenging opportunity to oversee and manage all aspects of workers' compensation claims for injured workers.
The position involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations.
Please note that this role requires a strong understanding of workers' compensation legislation and regulations, as well as the ability to manage multiple cases simultaneously and prioritize effectively.
Key Responsibilities:- Strategically manage a portfolio of workers compensation claims across NSW
- Oversee the lifecycle of workers' compensation claims - front end or long term
- Develop and implement return-to-work plans in collaboration with the injured worker, medical providers and other stakeholders
- Guide, educate and support injured workers on their rights, benefits, and responsibilities under workers' compensation laws
- Collaborate with customer management and injured workers to facilitate a smooth transition back to work
- Analyse claims data to identify trends and areas for improvement
- Prepare reports for management on claims status, outcomes, and recommendations for enhancements
- Ensure compliance with state and federal workers' compensation regulations
- 3+ years in a similar case management role, preferably in the workers compensation or insurance industry
- Strong understanding of workers compensation legislation and regulations
- Ability to manage multiple cases simultaneously and prioritise effectively
- Excellent interpersonal & communication skills, with the ability to build rapport and collaborate effectively with various stakeholders
- Demonstrated problem solving and decision-making skills
- Proficient in using case management systems and MS Office suite
- High level of attention to detail and accuracy
- Tertiary qualifications in a relevant field (i.e. nursing, allied health, social work) is highly regarded
We are committed to building better futures for our customers, colleagues, environment, and communities.
Foster a culture of inclusion, belonging and corporate citizenship.
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