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School Support Officer

1 week ago

Melbourne, Victoria, Australia Comcare (Australian Government) Full time

About the Role:

Haileybury is seeking a highly skilled and experienced Administrative and Reception Assistant to join our team. As a key member of the campus administration team, you will be responsible for ensuring the smooth running of the reception on campus by providing high-quality administration and reception support and exceptional customer service to our school community.

Main Responsibilities:

  • Reception duties, including distribution of incoming and outgoing mail and email.
  • Efficient and professional management of all parent, staff, and student enquiries both via email, phone, and in person.
  • Student-related duties, including assisting with attendance records and extensive detailed database management.
  • Complex diary management and room booking coordination.
  • Administrative duties, such as printing, laminating, data entry, and stationery supply management.
  • Extra duties as directed by the Head of Campus and Personal Assistant to the Head of Campus.
  • Assist with preparation for and delivery of events, including termly Saturday school tour mornings.

About You:

To be successful in this role, you will possess minimum 3 years' experience in reception or administration, proficient in Microsoft Suite (Office365 knowledge advantageous), with strong attention to detail and excellent verbal, written, and interpersonal communication skills.

Familiarity with Synergetic is beneficial, along with high-level spelling and grammatical accuracy. VCE or equivalent required (tertiary qualifications advantageous). Hold or be willing to obtain a First Aid certification.

A 'can-do' attitude, capable of multitasking, managing multiple projects, and staying calm under pressure. Enthusiastic, conscientious, efficient, and process-driven, with a creative and logical approach to problem-solving.