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Student Finance Liaison Specialist
3 weeks ago
At UTS College, we provide a pathway for students into the University of Technology, Sydney (UTS), one of Australia's leading universities. Our vision is to actualise potential and enhance lives through the power of learning, our actions and our people.
Our purpose is to offer the best available opportunity for students to develop the knowledge, skills & attributes they need to attain their goals through market leading courses, teaching excellence and an emphasis on the student experience.
The Student Finance Adviser plays a key role in providing outstanding service to stakeholders; ensuring all students are supported with accurate advice and information relevant to all transactions related to studying at UTS College.
- Accurate and timely management of finance functions related to student fees
- Ensuring advice and information is appropriately delivered and of an exceptionally high standard
- Liaising with other departments regarding student enrolment, leave, transfers and refunds, as appropriate
- Being proactive in proposing changes to processes to improve efficiency and student satisfaction
- Following guidelines and measures for complaints handling, with regular feedback and reporting mechanisms
- Ensuring the integrity of student records