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Department Head

2 months ago


Central Coast Council, Australia Workforce Australia for Individuals Full time

As a Department Manager at Workforce Australia for Individuals, you will play a crucial role in driving the success of our organization by leading a high-performing team and delivering exceptional results. Your primary responsibility will be to develop and implement strategies that align with our company's goals and objectives, ensuring that your department consistently meets and exceeds expectations.

Key Responsibilities:
  • Performance Management: Regularly analyze and follow up on key performance indicators (KPIs) for your department, identifying areas for improvement and implementing corrective actions to maximize sales and profitability.
  • Team Development: Foster a culture of excellence within your team by providing regular feedback, coaching, and training to ensure that team members have the skills and knowledge needed to succeed.
  • Customer Experience: Ensure that your department consistently delivers a high-quality customer experience, meeting or exceeding customer expectations and driving customer loyalty.
  • Commercial Strategy: Work closely with the Visual Merchandising team to develop and implement commercial strategies that drive sales and profitability, aligning with company goals and objectives.
  • Succession Planning: Develop and implement succession plans to ensure that your team is equipped with the necessary skills and knowledge to take on leadership roles within the organization.