Hospitality Professional

3 days ago

Isaac Regional, Australia beBeeCustomer Full time $50,000 - $60,000

The Guest Services Assistant plays a pivotal role in delivering exceptional customer experiences, ensuring guests enjoy a comfortable and enjoyable stay.

Key Responsibilities:
  • Welcome and check in guests efficiently, processing all necessary information accurately.
  • Handle guest queries promptly and professionally, resolving any issues with tact and diplomacy.
  • Maintain accurate records of bookings and guest details.
  • Process payments and manage cash transactions efficiently.
  • Elevate the reception area ambiance by maintaining a clean and organized environment at all times.
Requirements:
  • Demonstrate excellent communication skills to engage effectively with guests and colleagues.
  • Proficiency in using accommodation software packages is essential.
  • Previous experience in a front office or hospitality setting is highly desirable.
  • Familiarity with workplace safety systems and compliance regulations.
  • Able to work independently and collaboratively as part of a cohesive team.

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