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Administrative Support Professional
2 weeks ago
The Administrative Officer is a pivotal position supporting administrative processes and patient care. You will deliver exceptional customer service, provide administrative support and contribute to a positive patient experience.
This role requires delivering high standards of customer service and administrative support in an outpatient setting.
As the first point of contact for patients, families and carers, you will act as a liaison between them and healthcare professionals, fostering strong relationships and excellent communication skills.
Key Responsibilities:- Provide high-quality customer service and support administrative functions in an outpatient setting.
- Act as the primary point of contact for patients, families and carers, ensuring a positive experience.
- Support centralized administrative processes across various outpatient clinics.
Excellent communication and interpersonal skills are essential for building strong relationships with patients, families and healthcare professionals.
Ideal Candidate Profile- Previous experience in customer service, demonstrating emotional intelligence.
- Practical knowledge of Medicare billing systems in public hospital settings.
- Proficiency in computer software packages, including NSW Health or external organization systems.
This role presents an opportunity to make a meaningful impact on patient lives by delivering exceptional customer service and working in a dynamic healthcare environment.
Why This Opportunity?This role offers a chance to develop your skills, build strong relationships and contribute to a positive patient experience. If you are passionate about delivering excellent customer service, we encourage you to apply.
