Night Time Operations Specialist
2 weeks ago
Are you a detail-driven individual who excels under pressure? As a key member of our operations team, you will play a vital role in ensuring the smooth functioning of our hotel's night-time activities.
Responsibilities- Serve as a point of contact for late-night guests, providing exceptional service and support during check-in and throughout their stay.
- Anticipate and address guest needs, offering compassionate attention to travelers who require assistance.
- Act as a first line of defence for safety and security, handling incidents (e.g., computer issues, emergencies) with professionalism and poise.
- Support day shift colleagues by setting up for the next shift and maintaining operational flow.
- Ensure accurate financial postings and conduct regular checks to guarantee balances and records are correct.
We're a dynamic hotel group committed to making our properties feel like home away from home. We thrive on developing talent, fostering team spirit, and delivering exceptional experiences for our guests.
As a valued member of our team, you'll have opportunities to grow and develop your skills, working collaboratively with others to drive success.
QualificationsNo explicit qualifications are specified, but we're looking for individuals with a passion for hospitality, strong communication skills, and a keen eye for detail.
Additional InformationTo help fast-track investigation, please provide any relevant details that prompted you to report this job ad as fraudulent or misleading.
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