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TV Licence Enforcer

3 weeks ago

Perth, Western Australia beBeeLicensing Full time $66,500 - $75,150
Television Licence Field Officer Job Description">

As a Television Licence Field Officer, you will conduct site visits to customers without a TV licence at various addresses within their communities. Your role is to inform and educate them on the legislation behind the TV licence, explain how they can obtain one, and facilitate a payment plan that suits their needs.

Key Responsibilities:
  • Visit residential properties where no TV licence is registered and engage with customers to understand their reasoning for not having a licence.
  • Accurately record visit details and submit daily timesheets in a timely manner.
  • Explain and promote the benefits of all TV licence payment schemes.
  • Process payments accurately and maintain records as required.
  • Attend court proceedings when necessary to provide evidence in prosecution cases.
Required Skills and Qualifications:
  • A valid UK driving licence is essential for this role.
  • Physical mobility is necessary due to the nature of the job, which involves visiting multiple locations daily.
  • Excellent interpersonal and communication skills, along with a high standard of verbal and written English, are required.
Benefits:
  • Competitive salary and benefits package.
  • Company-provided vehicle for work-related tasks.
  • Generous holiday entitlement, with opportunities to purchase additional leave.
  • A paid day off to participate in volunteering activities for charity partners or causes of your choice.

Our comprehensive training programme includes two weeks of virtual classroom instruction and one-to-one support in the field. Our management team will provide guidance and coaching to help you achieve your goals and advance your career.