Medical Support Specialist

2 days ago


Gold Coast, Queensland, Australia beBeeCommunication Full time $2,323 - $35,000

Medical Support Specialist

Our practice seeks a skilled Medical Support Specialist to provide exceptional patient care and administrative support.

Key Responsibilities:

  • Provide warm and professional reception services to patients and visitors.
  • Manage patient appointments, registrations, and electronic medical records with efficiency.
  • Process billing, including Medicare and private health insurance claims, in a timely manner.
  • Maintain a clean and organized reception area, ensuring a positive environment for staff and patients.
  • Collaborate with healthcare professionals to ensure seamless clinic operations.
  • Perform general administrative duties, such as filing, scanning, and data entry, with attention to detail.

Requirements:

  • Previous experience in a medical or administrative role is preferred.
  • Proficiency in medical software, such as Best Practice or MedicalDirector, is essential.
  • Strong communication and interpersonal skills are necessary for success in this position.
  • The ability to multitask and work effectively in a fast-paced environment is crucial.
  • Attention to detail and a proactive attitude are required to excel in this role.
  • Empathy and a patient-focused approach to service are essential qualities for this position.
  • Flexibility to work various shifts, including mornings, afternoons, and occasional weekends, is necessary.

Benefits:

  • A competitive hourly rate is offered.
  • A supportive team environment fosters growth and development.
  • Opportunities for advancement and professional growth are available.
  • This role offers the chance to make a meaningful impact on the health and well-being of our community.


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