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Administrative Support Professional
2 weeks ago
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good.
A progressive university, we ground our studies in industry. Expert academics bring their insights into the classroom, with a range of assessment types that aim to be authentic and informed by industry needs.
The Academic Administration Officer will provide exceptional service quality, customer-focused academic support and course administration to senior academic staff across all aspects of the student lifecycle with reference to academic administration and project delivery.
This role will support the academic governance requirements across academic policy, course accreditation and renewal, transition and teach out, course build, timetabling, academic progression and exam committees, data management reporting requirements and core academic administration and project delivery functions.
The job involves collaborating with academic leaders, faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement.
Key stakeholder engagement (both internally and externally) and a solution-based mindset is critical to the success of this role.
Accountabilities:
- Provide outstanding faculty-wide customer service to senior academic leadership staff across all TUA faculties.
- Provide high-quality, accurate and timely processing of all academic services administration processes, complying with external regulatory requirements and company policies and procedures.
- Support academic staff through the results entry period and Examination Committees, including administering academic progression decisions and student interventions.
- Provide accurate information for integrated campus staff regarding academic policies and procedures, ensuring adherence with Group-wide approaches.
- Provide secretariat support and information to the Department and any faculty academic governance meetings, including Course Advisory Committees, Learning and Teaching Committees, Academic Progression, and Examination Committees.
This fixed term full time position can be located in Sydney, Melbourne, Brisbane and Adelaide.
Requirements:
- Minimum 2 years' experience within the HE or VET sector is desirable.
- Strong Communication, problem-solving and reporting skills.
- Demonstrable high-level computer and software skills, particularly in word processing, spread sheets and using enterprise-wide records management systems.
- Project management skills across that support the effective implementation of concurrent projects within an agile environment.
- Attention to detail and the ability to undertake high volumes of administrative processing efficiently and with a high level of accuracy.
Why join us?
Bold, modern and agile, we're Australia's fastest-growing university going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000 + staff today.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace.
Our culture
Just like our students, our employees are a diverse group who want to make an impact.
