Automotive Customer Experience Specialist

7 days ago

Perth, Western Australia beBeeCustomerService Full time $100,000 - $120,000
Job Overview

The Service Advisor role is pivotal in connecting our customers with the workshop, ensuring a seamless and exceptional service experience.

  • Greet and assist guests throughout the service process
  • Create detailed estimates and clearly communicate service requirements
  • Collaborate with technicians to schedule workshops and facilitate smooth workflow
  • Provide timely updates and follow-up communication with customers
  • Foster outstanding aftersales service to drive repeat business

This position demands a motivated individual with strong customer-facing skills and effective communication abilities. Previous experience as a Service Advisor in the automotive sector is highly valued.

We offer a competitive compensation package, comprehensive training, and career development opportunities, along with access to employee discounts on vehicles, parts, and servicing. A company-provided vehicle with full maintenance is included.

Essential Skills & Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to work in a dynamic environment with attention to detail
  • A team player with a positive attitude
  • Basic technical knowledge of vehicles is beneficial

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