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Customer Service Associate Role

2 weeks ago

Brisbane, Queensland, Australia Massage Envy Franchising, LLC Full time

We're looking for a talented Customer Service Associate to join our team at Massage Envy of Spring Hill TN. In this role, you'll play a critical part in delivering an excellent experience for our clients and growing our member base. If you have a passion for helping others and enjoy working in a team environment, we'd love to hear from you.

Key Responsibilities
  • Greet clients and provide exceptional customer service
  • Schedule services, answer phone calls, respond to emails, and address client questions
  • Educate clients on our services and promote the benefits of Total Body Care
  • Help grow and retain our client base through in-person and phone/email outreach

What We Offer

  • A competitive compensation package that rewards your hard work
  • Paid time off and sick leave for full-time employees
  • Ongoing training and development opportunities
  • An employee wellness program offering free massages and other perks
  • A discount on additional services and products
  • A referral program and employee assistance program
  • A flexible schedule to support your work-life balance