National Parts Director

2 months ago

Dandenong, Victoria, Australia Roc Consulting Full time

About the Role

The National Parts Manager position has been created to lead and support a national parts team, setting strategic goals and creating innovative sales plans to drive growth. The successful candidate will work closely with the Managing Director and other departments to optimise inventory and enhance customer satisfaction.

Key Responsibilities

  • Manage a national team of Parts Managers, Parts & Inventory Managers, Parts Interpreters, After Sales BDM, and Warehouse & Logistics staff.
  • Develop and execute an annual parts sales plan.
  • Manage inventory levels and ensure efficient logistics.
  • Lead a team to meet national sales and customer service goals.
  • Establish and maintain relationships with key clients and suppliers.
  • Oversee financial performance for the parts department and contribute to business development.
  • Involvement in OS supplier and parts procurement

The Ideal Candidate

The ideal candidate will have a background in parts management and customer service, ideally from the heavy machinery or truck, automotive, and ag industries, with a strong focus on business development and sales strategy, staff management, inventory control, and efficiency.

Requirements

  • At least 5 years of experience in parts management, with inventory control expertise.
  • Proficiency in dealer management systems (preferably Titan DMS) and MS Office.
  • Strong leadership skills with a track record of building effective teams.
  • Excellent communication, negotiation, and strategic planning abilities.
  • Experience with both OEM and non-OEM product management.

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