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Aged Care Leader
3 weeks ago
Overview
We are seeking a dynamic leader to oversee the delivery of high-quality aged care services in the Rockhampton region. As a Care Manager, you will be responsible for leading a team of Care Coordinators and ensuring that service provision meets contract and eligibility expectations.
About the Role
The successful candidate will have strong knowledge and experience in local in-home aged care services and funding. You will be a relationship-focused leader with experience in networking and business development within the community services sector.
- Manage programs ensuring compliance with legislation, standards, contracts and internal policies
- Lead and develop Care Coordinators, fostering partnerships with extended Aged Care teams
- Align program services with budgets, business plans, client needs and rostering requirements
- Develop systems for effective program management and ensure quality per legislation and funding standards
- Conduct audits, manage risks, liaise on high needs clients, and promote continuous improvement
- Handle escalations and complaints, advise on state-wide program status, and support team development and growth
Requirements
To be successful in this role, you will need:
- Leadership experience within community services
- Understanding of local in-home aged care funding streams and legislation
- Business development and networking skills
- Experience working in dynamic, high-volume environments
- Ability to facilitate change management and create positive team culture
- Qualifications in Human Services or similar
- Strong time management, multitasking, prioritising and organisational skills
Benefits
This is a permanent full-time position offering a range of benefits including a monthly rostered day off, salary packaging, and access to fitness passport benefits.
Why Join Us
We are a leading social purpose organisation dedicated to empowering older Australians to maintain their home comforts, health, and connections within their community. We offer a thorough induction program, career pathways across a national organisation, and a supportive work environment.
