Front Office Director

1 week ago

Perth, Western Australia beBeeCustomerService Full time $70,000 - $95,000
Job Overview">

We are seeking a talented and experienced professional to join our team as a Front Office Leader. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and is looking to take on a leadership role within our dynamic front office team.

">Key Responsibilities">
  • Provide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings.">
  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.">
  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.">
  • Communicate with the kitchen regarding menu questions, dietary requirements and special requests.">
  • Maintain cleanliness and condition of working area.">
  • Assist with department training requirements.">
Required Skills and Qualifications">

To be successful in this role, you will need to have:

">
  • Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)">
  • I'm Alert Food Safety Certification (from City of Perth)">
  • Experience working in customer service role required">
  • Experience working in hotel front office preferable">
  • Passion for customer service">
  • Unrestricted working rights for Australia">
Benefits">

We offer a range of benefits to our employees, including:

">
  • Beautiful location on the waterfront">
  • Training and Career Development opportunities within an international brand">
  • Discounts on hotel rooms and food and beverage within Marriott">
  • Recognition and wellbeing programs">
  • Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Parental Leave">
  • Free Employee Meals">
About Us">

At The Ritz-Carlton, we pride ourselves on delivering exceptional service and creating lifelong memories for our guests. We are committed to non-discrimination and believe in hiring a diverse workforce.

">

Join our team and become part of a global luxury hospitality leader. With over 100 award-winning properties worldwide, we offer opportunities for career growth and development.

"]],

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