Medical Administrator Specialist

1 month ago


Melbourne, Victoria, Australia Altius Group Full time

Are you a highly organized professional looking for a challenging and rewarding role in the medical field? Do you possess exceptional communication skills, attention to detail, and experience in administration? If so, we have the perfect opportunity for you as a Medical Services Administrator at Altius Group.

About Us

Altius Group specializes in providing independent medical examination services to various sectors. Our team of dedicated professionals is committed to delivering accurate and reliable medical reports, making a real difference in the lives of our clients.

Responsibilities:

  • Providing timely and courteous customer assistance
  • Handling general reception duties, including greeting claimants, managing consent processes, and paperwork
  • Performing medical transcription and audio typing with exceptional accuracy
  • Preparing medical rooms for appointments
  • Maintaining effective and professional communication with clients and specialists

Specialist Coordination:

  • Updating specialists' diaries with appointment bookings
  • Creating appointment lists for specialists
  • Emailing stakeholders with specialist availability
  • Following up on files for upcoming appointments
  • Contacting claimants to confirm appointment details and COVID screening
  • Creating telehealth links and facilitating appointments

Case Management:

  • Organising files, scanning and adding coversheets
  • Setting tasks for follow-up actions
  • Preparing reports for Quality Assurance (QA) and adding coversheets to the files
  • Updating custom fields with specialist fee, appointment/review dates, report due dates, etc.
  • Preparing invoices for QA
  • Emailing completed/paid reports to clients

To Succeed in This Role:

  • Exceptional communication skills, both written and verbal
  • Strong understanding of medical terminology
  • Outstanding attention to detail, accuracy, and quality of work
  • Proficiency in accurate typing and data entry

Estimated Salary: $60,000 - $80,000 per annum, depending on experience and qualifications. We offer a competitive salary, opportunities for growth and development, and a supportive work environment.



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