Financial Services Expert

3 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000

As a key team member, you will deliver exceptional customer service and play a vital role in our Retail Banking Services.

Key Responsibilities
  • Cultivate meaningful relationships with customers to understand their banking needs.
  • Support customers with product inquiries and applications, providing expert guidance and advice.
  • Conduct thorough Financial Health Checks to identify customers' financial requirements.
  • Educate customers on our digital banking options and in-branch technology.
  • Effectively resolve customer issues and provide tailored solutions.

We're seeking an experienced professional with excellent communication skills, the ability to articulate complex financial concepts clearly, and a proven track record of delivering exceptional customer service.

Essential Skills and Qualifications
  • Proven experience in customer-facing roles, with a focus on delivering exceptional service.
  • Excellent verbal and written communication skills.
  • Ability to articulate complex financial concepts clearly and concisely.
  • Strong problem-solving skills, with a focus on effective issue resolution.

In this role, you will have the opportunity to grow your career and develop your skills in a dynamic and supportive team environment. We offer competitive compensation and benefits packages, as well as opportunities for professional development and advancement.



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