Luxury Senior Manager

3 weeks ago

Melbourne, Victoria, Australia Frontline Recruitment Full time

About the Role:

We are seeking a highly skilled and experienced Luxury Senior Manager to lead a team of Client Advisors in delivering exceptional client service and sales performance. The ideal candidate will have a proven track record in luxury retail, with a strong understanding of luxury ready-to-wear and accessories.

Key Responsibilities:

  • Lead and inspire a team of Client Advisors to achieve sales targets and uphold accountability for team KPIs.
  • Foster and cultivate deep client relationships to elevate client loyalty and contribute to the boutique's esteemed clientele.
  • Exhibit agility and proactivity in leadership, adapting seamlessly to the dynamic landscape of luxury retail.
  • Drive sales targets and uphold accountability for team KPIs, employing a strategic and results-oriented approach.
  • Collaborate closely with Head Office to develop and implement effective sales strategies aligned with the unique character of the store.

Key Skills & Experience:

  • Proven experience in luxury retail, coupled with an in-depth understanding of luxury ready-to-wear and accessories.
  • Strong leadership capabilities and performance management experience, inspiring and motivating a team to exceed targets.
  • Outstanding interpersonal and communication skills to establish and maintain valuable client relationships.
  • Results-driven mindset with a comprehensive understanding of sales KPIs and accountability.
  • Adaptability and agility to thrive in the fast-paced luxury retail environment.
  • Passion for the luxury industry and a commitment to delivering an unparalleled client experience.

Benefits of the Role:

  • Competitive salary with performance-based incentives.
  • Opportunities for career advancement within Melbourne's esteemed luxury retail landscape.
  • Exclusive employee discounts on a carefully curated selection of luxury products.
  • Engaging and collaborative work culture within an iconic city boutique setting.
  • Ongoing training and development opportunities to enhance leadership and sales skills.

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