
Gaming Venue Team Leader
5 days ago
Lead Gaming Venue Supervisor
About the Role:
We are seeking an experienced and passionate supervisor to lead our gaming venue team. As a key member of our operations, you will be responsible for fostering a positive and high-performing team culture, creating a warm welcome for customers, and maximising sales opportunities through promotions and suggestive selling.
Your Key Responsibilities:
- Supervise the smooth and effective operations of the gaming venue
- Foster a positive and high-performing team culture through engaging and supportive leadership
- Create a warm welcome and friendly conversation for customers, serving a wide variety of beverages to a high-quality standard
- Maximise sales opportunities through promotions, excellent knowledge of product and suggestive selling
- Uphold high levels of customer satisfaction by promptly addressing any concerns or special requests
Requirements:
- Extensive experience in a gaming venue
- Strong knowledge and skills in operating & maintaining gaming machines
- Experience supervising a successful gaming team
- Understanding of responsible service of gaming and alcohol (RSA & RSG)
- High level knowledge and skills in bartending, making a wide variety of drinks and cocktails
- Excellent communication skills, outgoing personality, and emotional intelligence
Benefits:
Serving at this luxury hotel offers a range of benefits, including extra paid days off, complimentary night stays, employee discounts, and a personalized reward and recognition program.
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