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Field Support Specialist

2 months ago

Sydney, New South Wales, Australia First Focus Full time
About the Role

We are seeking an exceptional IT professional to join our team as a Field Support Specialist. As a key member of our technical team, you will provide onsite desktop and IT infrastructure support to our customers across Sydney.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop and IT infrastructure issues
  • Deploy solutions and install/configure servers, networking, and other IT equipment
  • Work with experienced engineers and technical account managers to maintain best practice environments
  • Collaborate with cross-functional teams to resolve technical issues and improve service delivery
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
Requirements
  • Strong technical knowledge of Microsoft AD, Exchange, Azure, and Office 365 environments
  • Excellent written and spoken English communication skills
  • Great attention to detail and time management skills
  • Experience working with an IT outsourcer or service provider (desired)
  • Must have a vehicle and full driver's license (mandatory)
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Flexible work arrangements to support work-life balance
  • A range of employee benefits and perks