Administrative Professional
3 days ago
About Kapitol Group
Kapitol Group is Victoria's second largest privately owned construction company, committed to continuously improving the industry by setting new standards for quality, safety, culture and work-life balance.
Job Summary
We are seeking a skilled Service & Warranty Administrator to join our Service & Warranty team. The successful candidate will have experience in a customer-facing role and the skills to manage strong relationships with various stakeholders.
Key Responsibilities
- Work closely with the Service & Warranty team and project teams
- Coordinate calendars and provide administration support for the Service & Warranty team
- Manage and respond to customer complaints and defects portal
- Data mining, including project and supplier history
- Raise purchase orders
- Manage insurance claims, reports and costs
- Create bank charges and approve retention and bank guarantees
- Weekly and Monthly reporting
- Set agendas, record minutes and participate in weekly meetings
About You
To be successful in this role, you will need:
- Genuine interest in working in the construction industry
- Career profile as a dedicated administration professional
- Customer-centric attitude with strong stakeholder management and communication skills
- Circa 3-5+ years' experience in a similar team administration support role
- Experience working in a construction company or parallel field environment (desirable)
- Demonstrated experience within administration
- High level of proficiency with Microsoft Office tools (Word, Excel, Sharepoint)
- Solid construction knowledge and understanding of building/trades
- Strong prioritisation, task management, attention to detail and collaboration skills
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