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Chief Experience Officer
3 weeks ago
We strive to create a healthier island community by delivering exceptional customer experiences through innovative digital solutions.
As our leader in digital experience, you will drive this vision forward by shaping our digital strategy and overseeing complex projects that enhance customer engagement.
- You will lead the development of key initiatives ensuring they align with organisational goals.
- With expertise in user experience design, human-centred design, and digital service improvement, you will help us better understand customer needs and preferences.
- You will manage vendor relationships, collaborate across business units, and ensure seamless execution of projects.
- Effective interpersonal skills and stakeholder management abilities will enable you to engage and influence both internal and external parties.
- You will champion emerging technologies and innovations that improve service delivery, member engagement, or business efficiency.
- A track record of introducing new ideas and fostering a culture of innovation and excellence within your team is expected.
Our organisation offers opportunities for career progression, professional development, and various employee benefits. If you are passionate about delivering exceptional customer experiences through innovative digital solutions, we encourage you to apply.
